That's for Amazon to figure out, if they even have a single tech that is capable of doing so. If you have other wireless equipment connected to your modem, please unplug it as well. The eero app will guide you through setting up your gateway eero in three easy steps: First, unplug your old modem and router from power. Tap the Reservations & Port Forwarding option. ![]() Next, try unlinking your printer from any old network settings it may have, and reconfiguring it for your new eero network. Scroll down to the bottom of the page, and then tap the Advanced Settings category. For most printers, you can find a driver update by searching for the make and model of the printer and downloading the suggested software update. Exactly what would be the root cause is way, way, way over my head. Your Gateway is the primary eero, needed to establish your network. To get started, open up the Eero app on your phone and tap the menu button in the top-left corner of the screen. After having stepped through all of the variables my guess is that some of the eero plus extras (but not just simply and solely having the Eero Plus to resolve at or forward to Zscaler) interfere with operation of some types of devices, at least when using a Verizon cable Modem. Before you disconnect your old WiFi network, youll need to write down some important information, including your network name and password. One of my kids is an IT Wiz and helped me troubleshoot. I turned off eero plus (you have to disable all eero plus features in their app before you can turn off eero plus) and went to Network Settings>Advanced Settings>DNS>Custom DNS and changed it to Quad9 (9.9.9.9 is the primary DNS entry and you can google their secondary DNS server) and now everything in my home works blazing fast and perfectly again. If your eero is not responding you’ll need professional assistance. Certain of my devices started having intermittent connection problems, while other devices did not. Yalej I know what happened and I know how I fixed it.
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